Our Policies | Strand Cotton Co.
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Our Policies

CARE INSTRUCTIONS
To keep your blanket looking its best, machine wash gentle in cold water using phosphate free laundry detergent. Tumble dry low and remove promptly. Use a cool or warm (never hot) iron if needed. Do not bleach. If you wish to dry clean your blanket, launder without the use of tetrachlorethylene.
 
SALES TAX
California customers pay applicable state/municipality sales tax at time of checkout.
 
SHIPPING
Domestic shipping (USA): purchases are processed within 72 hours of order receipt, and if shipped within the continental USA, they will be shipped out complimentary via USPS Priority Mail. Customers will be emailed the tracking number when the shipping label prints. Please allow 12-16 hours for tracking to begin to update. Typical transit times are 1 - 3 business days, however, we do not guarantee ship times and do not take responsibility for delays with USPS. If shipping to a US territory outside of the continental US, shipping options and prices will display during checkout.
 
International shipping: we do not currently ship outside of the USA. When international shipping becomes available, we will display the international shipping policy here.
 
RETURN & EXCHANGE POLICY
We stand behind our products and hope you love them as much as we do! If you are not totally satisfied with your purchase, please contact us at hello@strandcotton.com within 21 days of receipt for an exchange, return, or shop credit. After 21 days, returns can only be accepted for shop credit. We do not accept returns or exchanges - with the exception of damaged or defective items - after 30 days. All return or exchange shipping + handling charges are the responsibility of the customer. Merchandise must be in unused, unwashed condition and come in original packaging. Sale items are final sale and not eligible for returns or exchanges.
 
WHOLESALE
At this time, our products are not available through wholesale.
 
COLLABORATIONS
Please email us at hello@strandcotton.com to connect about how we might work together.